HR Business Partnerships Manager, dnata Travel Group

Emirates Airlines - Other locations; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A global air and travel services provider based in Dubai is looking for an experienced HR professional to handle complex employee relations and provide strategic HR support. The ideal candidate should have at least 8 years of experience in HR advisory roles and be technologically savvy. This position offers a tax-free salary and exclusive travel benefits. An opportunity to advance your career in a dynamic environment awaits.

Benefits

Tax-free salary

Travel benefits including flight discounts

Cosmopolitan work environment in Dubai

Qualifications

• Minimum 8 years of experience in Human Resources, with advisory experience.
• Technologically savvy and solutions-focused.
• Ability to coach, mentor, and build positive relationships.

Responsibilities

• Mediate complex employee relations issues and manage investigations.
• Provide HR guidance and ensure consistency with local laws.
• Act as a point-of-contact for key HR projects and events.

Skills

Coaching

Conflict resolution

Analytical skills

Customer-oriented

Diversity and inclusion

Education

Bachelor’s degree in HR, Business, or Humanities

Job description

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future‑thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you’re inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

In this role, you will:

• Employee Relations – Mediate complex issues and personalities, work closely with the line to enable investigations and hearings, and manage highly complex employee relations issues.
• Conduct effective, thorough, and objective investigations, identify and elevate high‑risk cases, and partner with the Employee Assistance Programme (EAP) to support managers and employees.
• HR Partnering – Provide guidance when delivering HR products, align products to department requirements, advise managers on employee or organisational queries, and ensure fairness and consistency in line with local employment laws.
• Project & HR Calendar Delivery – Act as a point‑of‑contact and support key HR projects or events, including annual pay reviews, profit share, and other calendar activities.
• Managing Attendance – Offer coaching on attendance management, manage complex sickness absence, industrial injury, and occupational health referrals with line and HR Shared Services.
• Organisation Changes – Support roll‑out of organisational and HR change initiatives with significant people implications, including design, job role review, and job evaluation.
• Performance Culture – Drive performance through goal setting, development planning, individual reviews, and provide insights for improvement.
• Culture and Engagement – Provide insights on engagement and departmental culture, participate in improvement projects.
• Improvement Focus – Identify HR process gaps, propose efficiencies, develop feedback mechanisms, and lead or support change projects.
• Source, Select and Develop – Involve in local and overseas recruitment, advise selection practices, coach managers, identify training and executive coaching needs, and input to HRBP for strategy.
• Quality Delivery Focus – Build strong relationships and networks across HR teams to ensure seamless, quality‑led service.

Qualifications

• Bachelor’s degree in a related subject (HR, Business, Humanities).
• Minimum 8 years of experience in Human Resources, with advisory experience.
• Technologically savvy, customer‑oriented, and solutions‑focused.
• Able to coach, mentor, build positive relationships and collaborate effectively.
• Able to remain impartial, use diplomacy, and resolve conflict while maintaining effective relationships.
• Analytical, able to identify trends and offer solutions.
• Able to travel within Dubai and internationally.

You’ll have an edge if you have:

• Sound knowledge of Aviation, Airport operations or Travel management industry.
• Professional accreditation (CIPD, AHRI or equivalent).

Recruitment Process and Timeline

dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities and we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please keep your CV updated for our talent acquisition team to review your profile. If you meet the criteria, you will be invited to a HireVue video interview, followed by an interview with hiring managers, and upon success, an offer will be made by our recruiter, with onboarding ensuring a smooth transition to your new role.

Salary & Benefits

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits exclusive to our industry, including discounts on flights and hotel stays worldwide. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website – www.emirates.com/careers

Ready to join?">Join our team and advance your career in a challenging and rewarding opportunity.