Housekeeping Supervisor -DoubleTree By Hilton Resort And Spa Marjan Island 222717

Waldorf Astoria Kuwait; Dubai; On-site; AED 45,000 - 89,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Employee assistance program

Job summary

Waldorf Astoria Kuwait in Dubai seeks a Housekeeping Supervisor to lead with care and ensure the highest guestroom standards in line with Hilton brand expectations.

You will train, coach and schedule a dedicated team, manage VIP requests with personalized service, and drive cleanliness through inspections and deep-cleaning projects while maintaining cost efficiency and inventory controls.

Qualifications

• Previous experience in a Housekeeping supervisory role.
• Proven track record of managing and motivating a team.
• Strong organizational and analytical skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and other computer programs.

Responsibilities

• Supervise housekeeping operations and allocate daily duties to ensure efficiency.
• Lead the housekeeping team, including training, coaching, scheduling and performance.
• Maintain room quality through routine inspections of check-out and occupied rooms.
• Anticipate and respond to guest needs, including VIP requests, with personalized service.
• Inspect service areas and report maintenance defects for timely resolution.
• Schedule and supervise deep-cleaning activities to uphold high standards.
• Monitor supplies and inventory to control costs and ensure availability.
• Uphold Hilton standards, hygiene, health and safety requirements.

Skills

Housekeeping supervisory experience

Team management

Organizational skills

Verbal and written communication

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Job Description:

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Housekeeping team, that's exactly what you'll do every time you come to work! As a Housekeeping Supervisor, you'll lead with care and purpose, bringing the light and warmth of hospitality to every guest through your team and the standards you set.

Responsibilities

Heres what youll do during a typical day:

• Supervise housekeeping operations: Allocate daily duties and oversee room attendants to ensure efficient and consistent housekeeping operations.
• Lead the housekeeping team: Support the training, coaching, scheduling and performance of Room Attendants to deliver service in line with Hilton standards.
• Maintain room quality: Conduct routine inspections of check-out and occupied rooms to ensure cleanliness, presentation and guestroom standards are consistently maintained.
• Ensure guest satisfaction: Anticipate and respond to guest needs, including VIP and special requests, while maintaining a high level of personalized service.
• Monitor facilities & maintenance: Inspect service areas, corridors and storerooms, report maintenance defects and follow up to ensure timely resolution.
• Drive cleanliness standards: Schedule and supervise deep-cleaning activities and special projects to maintain the highest standards across the hotel.
• Manage resources & inventory: Monitor housekeeping supplies, equipment and stock levels to ensure effective control, availability and cost efficiency.
• Uphold Hilton standards & compliance: Ensure adherence to Hilton brand standards, hygiene, health and safety requirements while maintaining professional conduct and consistent housekeeping practices.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The following capabilities and qualifications would be advantageous:

• Previous experience in a Housekeeping supervisory role.
• Proven track record of successfully managing and motivating a team.
• Strong organizational and analytical skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and other computer programs is preferred.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Requirements: