Housekeeping Supervisor

Kempinski Hotel; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Kempinski Hotel currently seeks a Housekeeping Supervisor to direct day-to-day operations on Floors or Public Areas, ensuring the highest standards of cleanliness. The role involves coordinating with other departments, guiding staff, and maintaining budgeted supply usage.

A multinational environment experience is preferred. The incumbent will assist in recruitment, plan training, and conduct monthly training sessions while supervising both supervisory and non-supervisory staff to deliver prompt,

Qualifications

• Building teamwork and collaboration within the team.
• Developing others and coaching junior staff.
• Strong problem solving and decision making skills.
• Motivating team members to meet standards.
• Knowledge of cleaning techniques and best practices.
• Familiarity with cleaning products, equipment, and machines.
• Understanding housekeeping procedures and standards.

Responsibilities

• Direct day-to-day housekeeping operations on floors or public areas to ensure cleanliness.
• Assign work to supervisory and non-supervisory staff for prompt guest service.
• Inspect rooms, floors and public areas; ensure cleanliness and repairs as needed.
• Coordinate with other sections and departments on appearance and room status; follow up on issues.
• Assist recruitment and identify training needs; develop and implement training plans.
• Conduct monthly training sessions for staff.
• Schedule routine supervisor inspections of housekeeping areas.
• Control usage of amenities and cleaning supplies within budget.
• Monitor Lost and Found, Key Control, Security and Health & Safety procedures.
• Adapt responsibilities as business needs change; work in a multinational environment.

Skills

Building teamwork

Developing others

Problem solving and decision making

Motivating others

Cleaning techniques

Cleaning products, equipment and tools

Housekeeping procedures and standards

Job description

The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service Check Public Areas Floors to ensure furnishing facilities and equipment are clean and in good repair well maintained and replaced refurnished as required If assigned on Floors check rooms and particularly those assigned to V I P V V I P and known repeated guests receive special attention to ensure they meet the hotel standards Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status keep them informed and follow up on outstanding issues It may be the confirmation of room status to the repair work to be done When needed assist the Assistant Executive Housekeepers in the recruitment management of performance identification of training need development of training plan and implementation of training Conduct monthly training sessions with existing employees in order to meet the identified training needs Schedule routine inspection by supervisors of all housekeeping areas including occupied and non-occupied rooms Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found Key Control Security and Emergency procedures and Health and Safety for employee and guests Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel Ability to work and communicate in a multinational environment 2 to 3 years experience in a supervisory position in housekeeping department Preferably in a 5 star hotel. Knowledge on housekeeping procedures and standards

• Building teamwork
• Developing others
• Problem solving and decision making
• Motivating others
• Knowledge and Skills on Cleaning techniques
• Knowledge on cleaning products, equipment and machine
• Knowledge on housekeeping procedures and standards