Housekeeping Supervisor

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hotel in Abu Dhabi is seeking a Housekeeping Supervisor to lead a team of Housekeeping Attendants. You will ensure that cleanliness standards are met and manage daily operations. Ideal candidates should possess previous supervisory experience, good English communication skills, and be computer literate. Join a dynamic team in delivering exceptional guest experiences.

Qualifications

• Previous minor supervisory experience in Housekeeping.
• Good command of written and spoken English communication skills.
• Computer literacy.

Responsibilities

• Supervise the team of Housekeeping Attendants.
• Ensure standards of cleanliness and maintenance are met.
• Inspect areas cleaned and report immediate repairs.

Skills

Effective Communication

Customer Focus

Teamwork

Planning for Business

Adaptability

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results