Housekeeping Office Coordinator — Guest Services

Park Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality organization in Abu Dhabi is seeking a Housekeeping Order Taker. The role involves managing communication within the housekeeping office, ensuring the cleanliness of the office, and handling Lost & Found issues. Ideal candidates will have prior experience in hospitality, good English skills, and computer literacy, particularly with the Opera system. Join a dynamic team focused on customer service and quality.

Qualifications

• Previous experience in a similar role is required.
• Good command of English communication skills is essential.
• Computer literacy is preferred.

Responsibilities

• Handle all communication in and out of the Housekeeping Office.
• Ensure sorting of all daily activity reports.
• Answer phone calls promptly and record incoming calls.
• Handle Lost & Found issues - receiving, recording, and storage.
• Maintain cleanliness of the Housekeeping Office.
• Update housekeeping files and reports.

Skills

Customer Focus

Adaptability

Teamwork

Attention to Detail

Education

Diploma or vocational training in hospitality

Tools

Opera system

Job description

A leading hospitality organization in Abu Dhabi is seeking a Housekeeping Order Taker. The role involves managing communication within the housekeeping office, ensuring the cleanliness of the office, and handling Lost & Found issues. Ideal candidates will have prior experience in hospitality, good English skills, and computer literacy, particularly with the Opera system. Join a dynamic team focused on customer service and quality.