Housekeeping Manager

PRIORITY ONE CATERING - L.L.C -S.P.C; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

PRIORITY ONE CATERING - L.L.C -S.P.C is seeking a seasoned Housekeeping Operations Leader to oversee daily cleaning, deep cleaning and periodic tasks across multiple sites in the Abu Dhabi region. You will manage schedules, inspections and service standards, coordinating room prep with camp management and supervising linen and pest-control activities.

The role requires 5+ years in housekeeping, including supervisory experience, with UAE experience preferred.

Qualifications

• Diploma or bachelor’s degree in Hospitality Management or related field.
• Minimum 5 years of housekeeping experience, including at least 2 years in a supervisory or managerial role.
• Experience managing housekeeping in labour accommodation, large camps, hotels or facilities management environments.
• UAE experience is preferred.
• Practical knowledge of cleaning standards, chemicals, equipment, linen control and workplace safety.

Responsibilities

• Plan and oversee daily cleaning, deep cleaning and periodic housekeeping activities across assigned facilities.
• Establish cleaning schedules, inspection checklists and service standards appropriate to each location.
• Ensure timely room preparation for arrivals, departures and occupancy changes in coordination with camp management.
• Oversee linen distribution, collection and laundry arrangements where applicable.
• Coordinate pest control services and verify that identified issues are addressed.
• Ensure proper waste collection, segregation and disposal through the designated arrangements.
• Supervise housekeeping supervisors, cleaners and attendants, ensuring clear responsibilities and adequate coverage.
• Prepare duty rosters and allocate employees according to occupancy, workload and operational priorities.
• Monitor attendance, performance and productivity, and submit overtime requirements for approval.
• Train employees on cleaning methods, equipment operation, chemical handling and service standards.
• Identify staffing gaps and coordinate recruitment, onboarding and replacement requirements with HR.
• Address performance concerns and refer disciplinary matters to HR through the approved process.
• Conduct regular inspections of rooms, washrooms, corridors, offices and common areas.
• Record deficiencies, assign corrective actions and verify completion.
• Handle housekeeping complaints promptly and follow up with residents, clients or facility representatives.
• Monitor recurring issues and improve cleaning schedules, methods and staff deployment.
• Maintain inspection records and support client visits and operational audits.
• Forecast requirements for cleaning materials, chemicals, consumables, linen and equipment.
• Monitor stock levels, usage and issuance records with Stores to prevent shortages and unnecessary consumption.
• Raise purchase requests within approved budgets and verify the suitability of received items.
• Ensure cleaning equipment is properly used, stored and maintained.
• Report damaged, missing or unserviceable items and follow up on repairs or replacement.
• Ensure employees use appropriate PPE and follow safe cleaning and chemical-handling procedures.
• Maintain proper chemical labelling, storage and access to safety data sheets.
• Ensure wet-floor signage and other precautions are used during cleaning activities.
• Report hazards, incidents and maintenance defects, and follow up with the responsible teams.
• Coordinate with Operations, Maintenance, HSE, Stores and HR to resolve issues affecting housekeeping services.
• Submit regular reports covering inspection results, staffing, complaints, material consumption and outstanding actions.

Skills

Team management

Scheduling

Quality control

Training staff

Recruitment coordination

Disciplinary handling

Safety procedures

PPE usage

Operational supervision

Education

Diploma or Bachelor’s degree in Hospitality Management or related field

Job description

Housekeeping Operations

• Plan and oversee daily cleaning, deep cleaning and periodic housekeeping activities across assigned facilities.

• Establish cleaning schedules, inspection checklists and service standards appropriate to each location.

• Ensure timely room preparation for arrivals, departures and occupancy changes in coordination with camp management.

• Oversee linen distribution, collection and laundry arrangements where applicable.

• Coordinate pest control services and verify that identified issues are addressed.

• Ensure proper waste collection, segregation and disposal through the designated arrangements.

Team Management

• Supervise housekeeping supervisors, cleaners and attendants, ensuring clear responsibilities and adequate coverage.

• Prepare duty rosters and allocate employees according to occupancy, workload and operational priorities.

• Monitor attendance, performance and productivity, and submit overtime requirements for approval.

• Train employees on cleaning methods, equipment operation, chemical handling and service standards.

• Identify staffing gaps and coordinate recruitment, onboarding and replacement requirements with HR.

• Address performance concerns and refer disciplinary matters to HR through the approved process.

Quality and Service

• Conduct regular inspections of rooms, washrooms, corridors, offices and common areas.

• Record deficiencies, assign corrective actions and verify completion.

• Handle housekeeping complaints promptly and follow up with residents, clients or facility representatives.

• Monitor recurring issues and improve cleaning schedules, methods and staff deployment.

• Maintain inspection records and support client visits and operational audits.

Materials and Equipment

• Forecast requirements for cleaning materials, chemicals, consumables, linen and equipment.

• Monitor stock levels, usage and issuance records with Stores to prevent shortages and unnecessary consumption.

• Raise purchase requests within approved budgets and verify the suitability of received items.

• Ensure cleaning equipment is properly used, stored and maintained.

• Report damaged, missing or unserviceable items and follow up on repairs or replacement.

Safety and Coordination

• Ensure employees use appropriate PPE and follow safe cleaning and chemical-handling procedures.

• Maintain proper chemical labelling, storage and access to safety data sheets.

• Ensure wet-floor signage and other precautions are used during cleaning activities.

• Report hazards, incidents and maintenance defects, and follow up with the responsible teams.

• Coordinate with Operations, Maintenance, HSE, Stores and HR to resolve issues affecting housekeeping services.

• Submit regular reports covering inspection results, staffing, complaints, material consumption and outstanding actions.

Desired Candidate Profile

• Diploma or bachelor’s degree in Hospitality Management, Facilities Management or a related field, or equivalent relevant experience.

• Minimum 5 years of housekeeping experience, including at least 2 years in a supervisory or managerial role.

• Experience managing housekeeping in labour accommodation, large camps, hotels or facilities management environments.

• UAE experience is preferred.

• Practical knowledge of cleaning standards, chemicals, equipment, linen control and workplace safety.