Housekeeping Floor Supervisor

Hilton; Dubai; On-site; AED 67,000 - 106,000; Full time

Job summary

Hilton in Dubai is seeking a Housekeeping Floor Supervisor to lead the housekeeping team, ensure rooms meet cleanliness standards, and uphold Hilton's service excellence.

You will inspect rooms, coordinate maintenance, manage inventory, and oversee deep-clean projects while delivering VIP guest experiences and maintaining high quality across all public and guest areas.

Qualifications

• Experience supervising housekeeping teams or shift leaders.
• Strong organizational and communication skills.
• Ability to train and motivate staff to meet standards.

Responsibilities

• Supervise the housekeeping team: train, schedule, and oversee staff to ensure cleanliness and quality.
• Conduct room and area inspections to maintain cleanliness and maintenance standards.
• Coordinate maintenance needs and follow up on facility issues.
• Oversee periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment to ensure availability and upkeep.
• Delight guests by delivering exceptional service and handling VIP requests.

Skills

Team leadership

Attention to detail

Quality inspections

Guest service mindset

Job description

Job Identification: 221917

Job Category: Housekeeping and Laundry

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Superviso , you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms

• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met

• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns

• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives

• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment

• Delight our guests: Ensure excellent service, including VIP and special guest requests

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.