Housekeeping Coordinator (Emiratization Program) (172270)

Shangri-La Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Shangri-La Group offers a remarkable opportunity for a Housekeeping Coordinator in Abu Dhabi, specializing in Emiratization. This role involves managing guest requests, maintaining room standards, and collaborating with teams to ensure an exceptional experience in a luxurious environment.

Qualifications

• Prior experience in luxury hospitality or customer service preferred.
• Excellent communication and teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Receive, record, and transmit guest requests accurately.
• Maintain and update administrative data and room status.
• Report maintenance issues and adhere to Shangri-La standards.

Skills

Friendliness

Attention to detail

Teamwork

Customer service

Flexibility

Job description

Housekeeping Coordinator (Emiratization Program)

Housekeeping Department Traders Hotel Qaryat al Beri Abu Dhabi

We have a great opportunity for Housekeeping Coordinator (Emiratization Program) to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area learning at different levels of responsibility and working with a team.

What are we looking for

• A warm and friendly personality.
• Positive outlook and can-do attitude
• Great teamwork skills and attention to detail
• Desire to always deliver the Shangri-La experience.
• Efficiency and punctuality. Flexible schedule with the ability to work all shifts weekends and holidays
• Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri-La Values.

What will you do

• Receive record and transmit guest requests accurately
• Enter accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control and monitor lost items within property
• Adhere to Shangri-La room standards policy
• Report any maintenance-related issue to the concern department
• Work with hotel colleagues to keep excellent service standards.
• Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
• Be an ambassador for the brand.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.

Shangri-La Hotel Qaryat al Beri Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk offering a variety of shops under one roof. It is only a ten-minute drive from the citys international airport five minutes from the golf course and the Convention Centre and 15 minutes from the Corniche and the city centre.

Shangri-La and Traders Hotel Qaryat al Beri Abu Dhabi is an equal opportunity believe in hiring a diverse workforce and committed to non-discrimination onanyprotectedbasis or any other basis covered under applicable law. We respect your privacy and committed to protecting the privacy confidentiality and security of the personal data you provide to us or that we collect about you when you use our website or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy personal data shall have the meaning as given to it by applicable privacy or data protection laws. Also we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce.

Required Experience:

IC