Housekeeping Coordinator

Minor Food Holding Co., Ltd.; Abu Dhabi; On-site; AED 78,000 - 134,000; Full time

Job summary

Desert Islands Resort & Spa by Anantara in Abu Dhabi is seeking a proactive Housekeeping Coordinator to oversee daily housekeeping operations and ensure seamless communication between teams.

You will coordinate room readiness with Front Office, update status reports, manage guest requests, and support management with daily administrative tasks while upholding the brand's luxury service standards.

Shift work, weekends, and holidays may be required to maintain service levels.

Qualifications

• Experience in housekeeping or hotel operations is required.
• Experience as a housekeeping coordinator or similar administrative/coordination role is preferred.
• Strong communication and organizational skills.
• Excellent attention to detail and record keeping.
• Knowledge of hotel housekeeping operations and room status procedures.
• Ability to manage multiple tasks in a fast paced environment.
• Basic computer skills and familiarity with hotel systems is an advantage.
• Ability to work under pressure and meet deadlines.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Coordinate the daily activities of the Housekeeping department and ensure smooth communication within the team.
• Coordinate with Front Office regarding room status, room priorities, and guest requests.
• Prepare and update daily room status reports and housekeeping assignments.
• Follow up on room readiness and ensure rooms are released on time.
• Receive and coordinate guest requests related to Housekeeping and ensure timely follow-up.
• Communicate maintenance issues and room defects to the relevant department and follow up on completion.
• Monitor and maintain records of housekeeping supplies, linen, guest amenities, and equipment.
• Coordinate linen and uniform requirements with the relevant teams.
• Maintain proper records and documentation related to Housekeeping operations.
• Ensure lost and found items are recorded, handled, and stored according to hotel procedures.
• Assist the Housekeeping management team with daily reports, administrative tasks, and departmental requirements.
• Support the coordination of team member schedules, attendance, and daily operational requirements.
• Communicate important updates and instructions to Housekeeping team members.
• Ensure compliance with hotel standards, health and safety requirements, and departmental procedures.
• Assist in maintaining effective communication between Housekeeping, Front Office, Engineering, and other departments.

Skills

Communication skills

Organizational skills

Attention to detail

Team coordination

Multitasking

Job description

Job Location:

Desert Islands Resort & Spa by Anantara

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Key Responsibilities

• Coordinate the daily activities of the Housekeeping department and ensure smooth communication within the team.
• Coordinate with Front Office regarding room status, room priorities, and guest requests.
• Prepare and update daily room status reports and housekeeping assignments.
• Follow up on room readiness and ensure rooms are released on time.
• Receive and coordinate guest requests related to Housekeeping and ensure timely follow-up.
• Communicate maintenance issues and room defects to the relevant department and follow up on completion.
• Monitor and maintain records of housekeeping supplies, linen, guest amenities, and equipment.
• Coordinate linen and uniform requirements with the relevant teams.
• Maintain proper records and documentation related to Housekeeping operations.
• Ensure lost and found items are recorded, handled, and stored according to hotel procedures.
• Assist the Housekeeping management team with daily reports, administrative tasks, and departmental requirements.
• Support the coordination of team member schedules, attendance, and daily operational requirements.
• Communicate important updates and instructions to Housekeeping team members.
• Ensure compliance with hotel standards, health and safety requirements, and departmental procedures.
• Assist in maintaining effective communication between Housekeeping, Front Office, Engineering, and other departments.

Qualifications & Experience

• Previous experience in a Housekeeping or hotel operations role.
• Previous experience as a Housekeeping Coordinator or in a similar administrative/coordination role is preferred.
• Good communication and organizational skills.
• Strong attention to detail and ability to maintain accurate records.
• Good knowledge of hotel housekeeping operations and room status procedures.
• Ability to coordinate multiple tasks and priorities in a fast-paced environment.
• Basic computer skills and experience with hotel systems is an advantage.
• Ability to work under pressure and meet operational deadlines.
• Flexible to work shifts, weekends, and public holidays.
• Positive, proactive, and team-oriented attitude.