Housekeeping Clerk (Coordinator)

Anantara; Dubai; On-site; AED 36,000 - 48,000; Full time

Job summary

A prestigious hotel chain in Dubai is seeking a dedicated individual for hotel housekeeping operations. You will ensure guest requests are managed professionally and coordinate with various departments. The ideal candidate should have at least 1 year of hotel experience, strong leadership abilities, and great interpersonal skills. This role offers a chance to work in a dynamic environment focused on guest satisfaction.

Qualifications

• At least 1 years' experience in hotel housekeeping operations.
• Experience in handling VIP and special service requests.
• Ability to professionally interact with guests and colleagues.

Responsibilities

• Ensuring all guest requests are dealt with quickly and professionally.
• Interacting with Guest Service Centre to solve guest problems.
• Coordinating with colleagues across departments.
• Handling Lost and Found records and processes.

Skills

Effective Team Leader

Good interpersonal skills

Proficient in English communication

Eye for detail

Job description

Job Description

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are :

• Ensuring that all guest requests are dealt with quickly and professionally, with none forgotten or ignored, and ensure the Guest Service Centre is kept informed of the progress of each request as appropriate.
• Interacting professionally with all Guest Service Centre when working to solve a guests problem.
• Liaising and coordinating with colleagues across department, when working to solve a guests problem.
• Handling all VIP and Special Service requests.
• Handling of Lost and found record and processes.

Qualifications

• At least 1 years' experience in hotel housekeeping operations
• Effective Team Leader and Admin skills
• Good interpersonal skills
• Proficient in English communication
• Eye for detail