Housekeeping Attendant

RIXOS; Ras Al Khaimah; On-site; AED 17,000 - 23,000; Full time

Job summary

RIXOS Ras Al Khaimah is seeking a hands-on Housekeeping Attendant to support daily hotel operations and guest satisfaction. You will assist the Supervisor, ensure clean and well-stocked guest rooms, and help maintain a welcoming environment in a 4- or 5-star hotel setting.

The role requires physical fitness, adherence to SOPs, and a guest-focused attitude with flexible shifts, including weekends. Join a professional team dedicated to high standards of cleanliness and guest care.

Qualifications

• Minimum 1–2 years of housekeeping experience in a hotel.
• Physically fit to handle cleaning tasks and long periods of standing.
• Ability to follow SOPs and safety guidelines.
• Good communication and guest-focused attitude.

Responsibilities

• Take note of guest requests and follow supervisor instructions.
• Ensure stock of amenities and linen on trolley.
• Clean bathrooms, beds, and rooms to hotel standards.
• Report maintenance concerns and hazards.
• Assist with end-of-shift handover.

Skills

Attention to detail

Guest service mindset

Communication skills

Teamwork

Tools

Cleaning equipment

Job description

MAIN SCOPE OF THE JOB

Responsible for all hotel housekeeping functions Assists the Housekeeping Supervisor and or the Senior Housekeeping Supervisor in completing departmental tasks MAIN DUTIES AND RESPONSIBILITIES Get assignment sheet from the Housekeeping office Take note of all guest requests and instructions provided by the Housekeeping Supervisor Attend communication meetings of the assigned section Ensure proper stock of guest amenities cleaning supplies mini bar items and clean linen are arranged well on the trolley before starting work Check and make note of all rooms with Make Up signs Check and make note of all rooms with Do Not Disturb signs before the end of the shift and respect the DND sign Personally supervise the end-of-day closing of the service area and ensure all equipment is in proper condition and nothing hazardous is left around At the end of the shift or the day communicate all information needed by the next shift or supervisor for smooth operations Report to the Housekeeping Supervisor if guest valuables are exposed Follow Key Issue No 1 Attend to guests acknowledge them immediately establish eye contact greet them in a friendly manner and leave everything when recognizing a guest Provide all guests with professional service Follow hospitality protocols when entering or leaving guest rooms Clean the bathroom walls and bathtub thoroughly after usage look for hair replace fresh towels and amenities and report any maintenance concerns to Housekeeping Remove rotten flowers wash the flower vase and place fresh flowers Make up the bed clean the bedroom and refill stationeries matches and mini bar items Look for any spot or hair on the bed linen and remove it Minimum 1 2 years of experience in Housekeeping or a similar role in a hotel or hospitality environment. Basic knowledge of cleaning procedures, guestroom standards, and hygiene practices. Ability to understand and follow instructions, SOPs, and safety guidelines. Physically fit to handle cleaning tasks, lifting, bending, and long periods of standing or walking. Strong attention to detail and a high level of cleanliness. Good communication skills and a professional, guest-focused attitude. Ability to work independently and as part of a team. Willing to work flexible schedules, including weekends, holidays, and shifts. Knowledge of housekeeping tools, equipment, and chemical handling is an advantage. Previous experience in a 4-star or 5-star hotel is preferred.