Housekeeping Attendant

Arjaan by Rotana Dubai Media City; Dubai; On-site; AED 32,000 - 52,000; Full time

Job summary

Arjaan by Rotana Dubai Media City seeks an attentive Housekeeping Attendant to maintain pristine rooms and public areas, ensuring guest comfort and safety. You will follow supervisor instructions, uphold hotel policies, and contribute to a positive guest experience.

Ideal candidates will have vocational housekeeping training and good English skills, working in a fast-paced, multicultural hotel environment with teamwork and adaptability as core requirements.

Qualifications

• Vocational training in housekeeping is preferred.
• Good command of English is an advantage.

Responsibilities

• Clean rooms and bathrooms to hotel standards.
• Receive work assignments and log keys with supervisor.
• Keep fire exits and stairways clear of obstructions.
• Report maintenance needs promptly.
• Vacuum carpets, dust and wipe surfaces, and restock supplies.
• Make beds and ensure bathrooms are spotless.
• Tidy guest toilets and corridors; keep service areas neat.

Skills

English proficiency

Customer service

Teamwork

Cross-cultural sensitivity

Adaptability

Education

Vocational housekeeping training

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Customer Focus
• Adaptability
• Teamwork