Housekeeping Attendant

Jobsatdubai; Dubai; On-site; AED 20,088 - 26,784; Full time

Benefits offered by this job

My MeliáRewards: exclusive loyalty program benefits.

Flexible compensation and discounts on products/services.

Job summary

Jobsatdubai is seeking a Housekeeping Attendant in Dubai. The role involves servicing assigned rooms daily and providing exceptional customer service as per MHI standards.

The ideal candidate should have at least 1 year of experience, good physical health, and organizational skills. Flexibility to work shifts is essential. Join us to contribute to a premier hotel experience and take advantage of unique benefits offered.

Qualifications

• Minimum 1 year work experience as a Room Attendant.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.

Responsibilities

• Responsible for servicing daily assigned rooms as per MHI standards.
• Provide friendly, prompt and personalized service to customers.
• Adhere to the grooming standards of the Hotel.

Skills

Customer service skills

Excellent organization skills

Ability to follow instructions

Flexibility to work in shifts

Education

High school diploma

Tools

Industrial cleaning equipment

Job description

Housekeeping Attendant

Area: Housekeeping

Location: Dubai, AE

Req Id: 31407

“The world is yours with Meliá”

Benefits

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Responsibilities

• Responsible for servicing daily assigned rooms per day under his/her control as per MHI standards.
• Provide helpful, friendly, prompt and personalized service to the customer (internal or external).
• All the guest requests must be attended to within 10 minutes.
• Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards.
• Responsible for keys under his/her control to ensure safety and security of guest’s and Hotel’s property.
• Check for any room discrepancy as per the SOP.
• Ensure effective utilization of resources under his/her control.
• Responsible for maintaining records pertaining to the section under his/her control and follow up thereof.
• Any lost and found items to be deposited at the housekeeping desk on the same day.
• Provide effective coordination with mini bar team for amenity and in-room services in guest rooms.
• Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control.
• Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose.
• Contribute towards maintaining cohesiveness in the team.
• Interact with the guests in a pleasant and professional manner.
• Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately.
• Take measures to conserve energy, be committed to the environment and eliminate waste.
• Adhere to the grooming standards of the Hotel.
• Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect.
• Carry out fixed assets and current assets inventory.
• Attend all the training sessions, whenever assigned.

Job Specifications

• Minimum 1 year work experience as a Room Attendant
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• Good communication skills
• Exceptional customer service skills
• High school diploma is a plus