Hotel Security & Guest Safety Specialist

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in the United Arab Emirates is seeking a Security Officer to join the enthusiastic team at Crowne Plaza Dubai Marina. The ideal candidate will have a minimum of 2 years' experience in a similar role, strong communication skills, and the ability to engage teams from diverse cultures. Responsibilities include patrolling the hotel, monitoring security feeds, and responding to emergencies. This position offers opportunities for professional growth within a global network of hotels.

Qualifications

• Minimum of 2 years experience in a similar role in a four or five-star hotel or comparable industry.
• Ability to demonstrate working with and engaging teams from different cultures.
• Strong verbal and written communication skills.
• Detail-oriented with high performance standards.
• Ability to multi-task and meet deadlines.
• Technical proficiency in related software preferable.

Responsibilities

• Patrol the hotel regularly ensuring fire walks take place and are recorded.
• Monitor security feeds and conduct daily physical hazard inspections.
• Respond to accidents and assist guests/employees during emergency situations.
• Defuse guest disturbances and escort individuals from the property if necessary.
• Complete required shift reports and maintain confidentiality of all loss prevention documents.
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties.

Job description

A leading hotel group in the United Arab Emirates is seeking a Security Officer to join the enthusiastic team at Crowne Plaza Dubai Marina. The ideal candidate will have a minimum of 2 years' experience in a similar role, strong communication skills, and the ability to engage teams from diverse cultures. Responsibilities include patrolling the hotel, monitoring security feeds, and responding to emergencies. This position offers opportunities for professional growth within a global network of hotels.