Hotel Receptionist - Arabic Speaker & Guest Concierge

Premier Inn Hotels LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Hotel Receptionist. Responsibilities include welcoming guests, managing inquiries, processing payments, and ensuring excellent customer service. The ideal candidate has at least one year of hotel reception experience, knowledge of Opera (PMS), and Arabic language skills. The role offers a competitive salary and benefits including accommodation and medical insurance. Join us to grow your career in a supportive environment.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance including dental

Air tickets

Work-life balance

Responsibilities

• Greet and welcome guests, providing a warm timely welcome.
• Answer guest-related queries about promotions and services.
• Process payments and manage reservations efficiently.
• Build long-term relationships with corporate leads.
• Drive online feedback and enhance customer experience.
• Perform general office duties for smooth reception operations.
• Maintain stock of reception supplies.
• Communicate effectively with all departments.
• Ensure guest safety as per guidelines.

Skills

Customer-oriented approach

Excellent communication skills

Strong attention to details

Ability to work under pressure

Proactive and organizational skills

Education

Minimum of one year experience as Hotel Receptionist

Knowledge of Opera (PMS)

Arabic Language proficiency

Job description

A leading hotel chain in Dubai seeks a Hotel Receptionist. Responsibilities include welcoming guests, managing inquiries, processing payments, and ensuring excellent customer service. The ideal candidate has at least one year of hotel reception experience, knowledge of Opera (PMS), and Arabic language skills. The role offers a competitive salary and benefits including accommodation and medical insurance. Join us to grow your career in a supportive environment.