Hotel Receptionist

Hotels/Restaurant; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality establishment in Dubai is seeking a well-groomed hotel front desk professional to welcome guests and manage bookings. The ideal candidate should have a friendly disposition and be capable of providing general information about the hotel and surrounding attractions. Responsibilities include checking guests in and out, managing reservations, and ensuring guests have a pleasant experience.

Qualifications

• Well-groomed and friendly disposition.
• Good communication skills and pleasant demeanor.
• Ability to manage online and telephonic bookings.

Responsibilities

• Checking guests in and out.
• Managing reservations made online and telephonically.
• Verifying guests’ payment methods during check-in.
• Assigning rooms and informing guests of hotel offerings.
• Organizing transport services for guests.

Job description

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests’ payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

Hotel Front Desk Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests’ payment methods during check-in.
• Assigning rooms to guests and informing them of any offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.