Hotel Operations Leader: Drive Guest Experience & Profit

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 100,000 - 140,000; Full time

Job summary

A leading hospitality company in Ras Al Khaimah seeks a Director to oversee hotel operations, manage revenue goals, and ensure guest satisfaction. The ideal candidate will have a relevant degree and extensive experience in guest services and management operations. This role focuses on developing strategies that meet customer needs while maximizing financial performance and fostering a positive work environment.

Qualifications

• 2-year or 4-year degree in related fields required.
• 4 years experience in guest services or related areas.
• 2 years experience in management operations is required.

Responsibilities

• Manage hotel operations and ensure financial performance.
• Develop operational strategies aligned with business goals.
• Address guest issues and ensure satisfaction.
• Facilitate human resources activities and employee development.
• Review and analyze financial reports and performance.

Education

2-year degree in Business Administration, Hotel and Restaurant Management, or related major

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Job description

A leading hospitality company in Ras Al Khaimah seeks a Director to oversee hotel operations, manage revenue goals, and ensure guest satisfaction. The ideal candidate will have a relevant degree and extensive experience in guest services and management operations. This role focuses on developing strategies that meet customer needs while maximizing financial performance and fostering a positive work environment.