Hotel Manager - Hilton Dubai Palm Jumeirah

Hilton Worldwide, Inc.; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global hospitality company in Dubai seeks a Hotel Manager to oversee operations, lead teams, and ensure guest satisfaction. The ideal candidate will have proven experience in managing large-scale properties and exceptional leadership skills. The role includes strategic planning, team development, and maintaining profitable operations. Join a company renowned for its workplace culture and commitment to diversity.

Benefits

Workplace flexibility

Career growth and development

Go Hilton travel discount program

Qualifications

• Proven experience as Director of Operations or Hotel Manager.
• Experience managing complex F&B operations.
• Exceptional stakeholder and Owner relations.

Responsibilities

• Manage and lead hotel operations ensuring compliance with service standards.
• Develop and mentor the leadership team for career progression.
• Oversee profitability and implement strategic planning.

Skills

Leadership skills

Guest experience focus

Operational excellence

Team engagement

Commercial opportunities

Education

Degree or diploma in Hotel Management

Job description

Job Number:

Hotel Manager - Hilton Dubai Palm Jumeirah (HOT0C40I)

Work Locations

Hilton Dubai Jumeirah P.O. Box 2431 Dubai 1

The Brand

Hilton Hotels & Resorts

Property Overview

Experience the energy of one of Dubai’s most iconic destinations. Located on Palm West Beach, our premium beachfront resort combines breathtaking views of the Arabian Gulf and Dubai Marina with a large‑scale operation featuring 605 rooms, ten distinctive dining venues, a private beach, ocean‑view pools, a luxury spa, and leisure facilities. Behind the scenes is a highly diverse and talented team, delivering exceptional service to a global clientele in a dynamic, fast‑paced environment.

The Role

This exciting Hotel Manager position will be responsible for managing the Hotel Management team, hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

What will you be doing?

• Manage and lead the hotel operation, ensuring seamless coordination across all departments and compliance with Hilton Brand Service Standards.
• Champion Hilton culture and values, providing exceptional leadership, maintaining strong visibility, and fostering a highly motivated, inclusive environment through active engagement with Team Members and guests.
• Develop and mentor the leadership team, ensuring career progression and effective succession planning within Hilton.
• Oversee large‑scale F&B operations, including branded and franchise concepts, driving operational excellence and innovation.
• Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.
• Lead strategic planning, including achievable budgets, short‑ and long‑term goals, and all aspects of business planning.
• Ensure all decisions are made in the best interests of the hotel and Hilton.
• Drive property initiatives, including capital projects, refurbishments, and customer service enhancements, ensuring decisions align with Hilton and Owner interests.
• Hold regular briefings and communication meetings with the HOD team.
• Respond to audits to ensure continual improvement is achieved.

What are we looking for?

• The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current experience as a Director of Operations or Hotel Manager within a similar quality hotel.
• An experienced Director of Operations or Hotel Manager in a similar large‑scale property, who has successfully completed Hilton’s Shine GM program.
• Proven success in managing complex F&B operations, including branded and franchise concepts, with exceptional expertise in delivering operational excellence and innovation.
• Exceptional stakeholder and Owner relations, with the ability to build strong networks and partnerships with owners, contractors, corporates, and tour operators – must be highly visible.
• Deliver innovative commercial opportunities with experience in increasing profitability.
• Exceptional people leadership and retention of talent with the ability to unite large, multicultural teams under Hilton’s culture and values, ensuring talent retention and development.
• Ability to show resilience, judgement and leadership.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• Demonstrated ability to lead complex projects and manage capital expenditure initiatives, ensuring timely and successful execution aligned with brand standards.
• Proven experience operating in diverse markets, ideally within the GCC region, with a strong understanding of cultural nuances and regional business dynamics.
• In‑depth knowledge of the hospitality and leisure sector, with a strong understanding of resort dynamics.
• Degree or diploma in Hotel Management or equivalent.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world‑class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100‑year history. Hilton is proud to have an award‑winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well‑being of all Team Members, so they can thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.