Hostess - The WB Abu Dhabi, Curio Collection by Hilton

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Hostess to provide excellent service by seating guests and managing table set-ups. The ideal candidate will have a commitment to high customer service standards and the ability to work flexibly in a dynamic environment. Prior experience in Food and Beverage is advantageous. This role is essential in ensuring guest satisfaction and operational efficiency.

Qualifications

• Commitment to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers.
• Manage table set-ups.

Skills

Customer service

Flexibility

Teamwork

Job description

Job Description - Hostess - The WB Abu Dhabi, Curio Collection by Hilton

A Hostess is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Team Member experience while working to achieve departmental targets.

Work Locations

THE WB Abu Dhabi, Curio Collection by Hilton Yas Leisure Drive, Yas Island Abu Dhabi

What will I be doing?

As a Hostess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Team Member experience. A Hostess will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Commitment to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!