Hostess for Kimpo at Conrad Dubai

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a Hostess responsible for creating a warm and welcoming atmosphere for guests. This role requires strong communication skills, a positive attitude, and the ability to work efficiently in teams. Candidates with a relevant degree and experience in the food and beverage industry will have an advantage. Join us for an exceptional guest experience alongside a dedicated team.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.
• Knowledge of Wines and F&B Drinks.

Responsibilities

• Manage guest queries in a friendly manner.
• Ensure knowledge of menu and products.
• Practice Hilton Grooming standards.
• Assist callers courteously and accurately.
• Comply with hotel security and health regulations.

Skills

Positive attitude

Good communication skills

Committed to customer service

Excellent grooming standards

Flexibility in work situations

Ability to work in teams

Education

Degree in relevant area

Job description

What are we looking for

A Hostess serving Conrad Hotelis always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills (oral and Written)
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations
• Knowledge of Wines and F&B Drinks

What will it be like to work for Conrad Hotels & Resorts

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

The Hostess for Kimpo at Conrad Dubai is responsible for make the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing

As a Hostess you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly timely and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Assists callers courteously and promptly taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurants sitting arrangements
• Comply with hotel security fire regulations and all health and safety legislation