Hostess

Republica Investment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality venue in Dubai is seeking a warm and professional Hostess to ensure a positive first impression for guests. The ideal candidate will excel in customer service, manage reservations, and assist with creating an inviting atmosphere. This role requires effective communication and organizational skills, as well as a genuine passion for providing outstanding guest experiences.

Qualifications

• Previous experience as a Hostess or in a customer-facing hospitality role is preferred.
• Professional appearance and demeanor, with attention to personal grooming.
• Ability to remain calm and composed under pressure.

Responsibilities

• Greet guests warmly upon arrival and provide them with a friendly atmosphere.
• Manage reservation systems efficiently to maximize seating.
• Handle guest inquiries and requests promptly.

Skills

Excellent communication skills

Strong organizational skills

Customer service oriented

Multitasking ability

Fluency in English

Job description

We are seeking a warm and professional Hostess to welcome and assist guests at our premier hospitality venue in Dubai. The ideal candidate will excel in providing exceptional customer service, managing reservations, and creating a positive first impression that enhances the overall guest experience.

Responsibilities

• Greet guests warmly upon arrival and provide them with a friendly and inviting atmosphere.
• Manage reservation systems efficiently to maximize seating and ensure smooth guest flow.
• Escort guests to their tables and present menus or relevant information.
• Handle guest inquiries and requests promptly and courteously, ensuring high satisfaction.
• Coordinate with service and kitchen staff to ensure timeliness and quality of service.
• Maintain cleanliness and organization of the reception and waiting areas.
• Assist with the management of waitlists during peak hours while communicating estimated waiting times.
• Ensure compliance with all health and safety regulations.
• Contribute to a positive team environment by collaborating effectively with colleagues.

Qualifications

• Previous experience as a Hostess or in a customer-facing hospitality role is preferred.
• Excellent communication and interpersonal skills with a friendly and approachable demeanor.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional appearance and demeanor, with attention to personal grooming.
• Ability to remain calm and composed under pressure.
• Fluency in English is required; additional languages are a plus.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• A genuine passion for delivering outstanding guest experiences and fostering a welcoming atmosphere.