Hostess

Daikan Hospitality Group; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier Japanese cuisine restaurant in Al Ain is seeking a warm and welcoming Hostess to join their dynamic team. As the first point of contact for guests, you will ensure a positive atmosphere and manage seating operations. The ideal candidate has previous experience in customer service, strong communication skills, and a positive attitude. Flexibility in working hours and a commitment to providing excellent service are essential.

Qualifications

• Previous experience as a hostess or in a similar customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Positive attitude and a friendly demeanor.
• Proficient in managing reservations and waitlists.
• Flexibility to work evenings, weekends, and holidays.
• Team player with a commitment to providing excellent guest service.

Responsibilities

• Greet and welcome guests with a friendly demeanor.
• Manage reservations and walk-in guests.
• Provide information about daily specials and menu offerings.
• Address guest inquiries and concerns promptly.
• Work closely with waitstaff and kitchen team.
• Keep the host station and dining areas tidy.
• Adhere to health and safety regulations.

Skills

Strong communication skills

Customer service experience

Ability to multitask

Positive attitude

Job description

Daikan Ramen, Al Ain, a premier destination for Japanese cuisine is looking for a warm and welcoming Hostess to join our dynamic team. As the first point of contact for our guests, you will play a vital role in creating a positive and inviting atmosphere as well as ensuring smooth seating operations within our restaurant.

Responsibilities

• Guest Reception: Greet and welcome guests with a friendly demeanor as they arrive at the restaurant. Ensure a positive first impression.
• Seating Management: Manage reservations and walk‑in guests, efficiently coordinating seating to optimize the dining room flow.
• Menu Knowledge: Provide guests with information about daily specials, chef recommendations, and our menu offerings.
• Customer Service: Address guest inquiries and concerns promptly, ensuring their needs are met and assisting with any special requests.
• Collaboration: Work closely with the waitstaff and kitchen team to ensure smooth and efficient service throughout the dining experience.
• Maintaining Cleanliness: Keep the host station and dining areas tidy and organized, creating a welcoming environment.
• Health and Safety Compliance: Adhere to health and safety regulations to ensure the well‑being of guests and staff.

Requirements

• Previous experience as a hostess or in a similar customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast‑paced environment.
• Positive attitude and a friendly demeanor.
• Proficient in managing reservations and waitlists.
• Flexibility to work evenings, weekends, and holidays.
• Team player with a commitment to providing excellent guest service.