Hostess

Aloft; Abu Dhabi; Sur place; AED 25 000 - 36 000; Plein temps

Résumé du poste

Aloft Abu Dhabi is seeking a friendly Front Desk/Host to greet guests, manage seating, and ensure a smooth dining experience. You will guide guests to tables, maintain cleanliness, and support the team in delivering excellent service.

The role requires clear communication, professional appearance, and adherence to safety policies. Responsibilities include assisting with seating arrangements, maintaining orderly dining areas, and ensuring guests have a positive first impression of the Aloft

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilités

• Greet guests and determine the number in their party.
• Seat guests by finding a clean, available table and assisting with seating.
• Guide guests through the dining area and provide needed assistance.
• Move and arrange tables, chairs and settings for groups with special needs.
• Ensure place settings, napkins and silverware are present and clean.
• Maintain cleanliness of work areas and follow clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety and well-being of guests.
• Follow company safety policies and report accidents or unsafe conditions.
• Speak with guests using clear, professional language and answer phones with proper etiquette.
• Develop positive working relationships and support team goals.
• Adhere to quality standards and remain in uniform and professional appearance.

Formation

High school diploma or G.E.D. equivalent

Description du poste

Job description

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.