Host

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai is seeking a Host to create a memorable guest experience at One Palm Jumeirah. As part of this role, you will be responsible for engaging with residents and ensuring their satisfaction while maintaining high standards of service. The ideal candidate has a hotel school diploma and experience in luxury environments. This position offers competitive benefits and opportunities for personal growth.

Benefits

Competitive salary

Complimentary stays with breakfast

50% off at bars and restaurants

Refer a friend bonus scheme

World class development opportunities

30 vacation days

Uniform and laundry provided

Accommodation provided

Qualifications

• 2-3 years of experience in a similar role for luxury hotels.
• Fluent in English.
• Presentable appearance adhering to grooming policies.

Responsibilities

• Engage with residents and their families professionally.
• Act as an ambassador for the Dorchester Collection.
• Ensure health, safety, and hygiene regulations are followed.
• Maintain positive service-focused relationships.

Skills

Exceptional interpersonal skills

Great communication skills

Strong customer service ethic

High emotional intelligence

Education

Relevant professional qualifications or hotel school diploma

Job description

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.
If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference 2025-5744 Hotel

One Palm at Jumeirah - Dorchester Collection

Division & Department

Rooms - Residences

Job Title

Host

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Host you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and become a legend in your own story.

What youll get

• Competitive salary
• Complimentary stays with breakfast included in all 9 Dorchester Collection
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• Refer a friend bonus scheme
• World class development opportunities
• Social events throughout the year
• 30 vacations days
• Uniform provided with complimentary laundry included
• Accommodation Provided

What youll do

• Working in one of the worlds most iconic luxury residencies you must display excellent product and property knowledge at all times and take every opportunity to engage with the Residents and their family in an efficient and professional manner
• To provide all Residents their family and guests with a positive first impression of One at Palm Jumeirah and act as an ambassador for the Dorchester Collection
• To act as a team player and provide effective day to day communication with Residents their family and guests as well as with your colleagues
• Respond to incidents accidents and fire alarms ensuring compliance with legal and company requirements.
• Promote a safe and secure environment for residents guests employees and contractors.
• Ensure all health safety and hygiene regulations are followed.
• To develop and maintain positive and productive service focused working relationships with Residents their families and their guests as well as external potential perspective owners
• To represent Omniyat and Dorchester Collection and become a point of contact within the department
• Ensure the Residents satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently and accepting changes or additions in work hours which are necessary for the maintenance of uninterrupted service through One at Palm Jumeirah at all times

What youll bring

• Youll bring your unique personality and passion to the role and the team.
• You have a talent for exceptional interpersonal skills able to represent the property in the community.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our Residence. You can comfortably communicate in this language.
• You will ensure the residents satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently accepting changes or additions in work hours which are necessary for the maintenance of uninterrupted service through One at Palm Jumeriah at all times.
• You will maintain a presentable appearance and must adhere to the grooming policies of Dorchester Collection.
• You will have a high level of emotional intelligence to adapt to various cultural settings and situations.
• You will have relevant professional qualifications or hotel school diploma and bring a wealth of past experience working in a similar capacity for luxury hotels for at least 2-3 years your previous experience in the Middle East will be a competitive advantage.

Job Location

United Arab Emirates

Location

Palm Jumeirah Dubai