Hospitality Sales & Guest Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A premier hospitality firm in Dubai is looking for a motivated individual to enhance guest service through efficient call handling and revenue maximization. The ideal candidate will possess a high school diploma and at least 2 years of related experience. This role emphasizes teamwork and the ability to resolve guest requests effectively, fostering a positive brand image. Join us to be part of a diverse and inclusive environment.

Qualifications

• High school diploma or G.E.D. equivalent required.
• At least 2 years of related work experience is necessary.
• No supervisory experience required.

Responsibilities

• Resolve guest calls and requests while maximizing revenue.
• Promote brand awareness and process requests for Marriott Rewards.
• Monitor and train employees to ensure service quality.

Job description

A premier hospitality firm in Dubai is looking for a motivated individual to enhance guest service through efficient call handling and revenue maximization. The ideal candidate will possess a high school diploma and at least 2 years of related experience. This role emphasizes teamwork and the ability to resolve guest requests effectively, fostering a positive brand image. Join us to be part of a diverse and inclusive environment.