Hospitality IT Specialist: Service, Security & Support

Shangri-La Hotels and Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Abu Dhabi is seeking an IT Executive to maintain and support their computer systems and network infrastructure. You will ensure smooth technology operations, provide technical assistance, and promote cybersecurity. Applicants should hold a relevant degree and have experience in helpdesk support along with various IT technologies. Join us for a rewarding experience in a dynamic environment.

Benefits

Structured learning and development pathways

Competitive benefits

Colleague stay/travel perks

Qualifications

• Good communication and interpersonal skills to support colleagues and guests.
• Commitment to data security and attention to detail.
• Bachelor’s degree in IT, Computer Science, or related field.

Responsibilities

• Maintain and troubleshoot computer systems and network infrastructure.
• Provide technical support to hotel guests and colleagues.
• Ensure compliance with Group IT policies.

Skills

Good communication and interpersonal skills

Attention to detail

Professional reliability

Proficient in English

Education

Bachelor's degree in information technology or related field

Tools

Windows 10/11

Microsoft Office 365

Active Directory

LAN/Wi-Fi troubleshooting

Job description

A luxury hotel group in Abu Dhabi is seeking an IT Executive to maintain and support their computer systems and network infrastructure. You will ensure smooth technology operations, provide technical assistance, and promote cybersecurity. Applicants should hold a relevant degree and have experience in helpdesk support along with various IT technologies. Join us for a rewarding experience in a dynamic environment.