Healthcare Programs Sales & Patient Care Lead

GluCare; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare services provider in Dubai is seeking a motivated Patient Coordinator to guide patients through their care journey. The ideal candidate will manage healthcare program sales and patient coordination, ensuring a positive experience for patients. A Bachelor's degree in healthcare administration and 3-4 years of relevant experience are required. The role includes working with CRM and EMR systems and requires strong communication skills.

Qualifications

• 3-4 years of experience as a patient coordinator or similar role in healthcare in the UAE.
• Proven track record in sales or client relationship management within healthcare.
• Ability to work weekends and public holidays.

Responsibilities

• Engage prospective patients through various communication channels.
• Manage leads and nurture them through CRM systems.
• Schedule appointments and manage patient flow using EMR systems.
• Build strong relationships with patients and address inquiries promptly.
• Maintain up-to-date knowledge of company services and industry trends.

Skills

Sales experience

Customer service

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in healthcare administration or related field

Tools

CRM systems

EMR systems

Insurance systems

Job description

A healthcare services provider in Dubai is seeking a motivated Patient Coordinator to guide patients through their care journey. The ideal candidate will manage healthcare program sales and patient coordination, ensuring a positive experience for patients. A Bachelor's degree in healthcare administration and 3-4 years of relevant experience are required. The role includes working with CRM and EMR systems and requires strong communication skills.