Healthcare Insurance & Patient Coordinator

Innogenz Home Health Care Center

Dubai

On-site

AED 78,000 - 134,000

Full time

14 days+

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Job summary

Innogenz Home Health Care Center is actively seeking a Female Insurance Coordinator/Patient Coordinator in Dubai. The role focuses on processing insurance claims, verifying coverage, and resolving billing discrepancies while providing patient support regarding insurance inquiries.

A medical background and familiarity with ICD codes are advantageous, with both experienced professionals and fresh graduates encouraged to apply.

Qualifications

Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
Proven 2+ years experience in insurance coordination or similar role in healthcare.
In-depth knowledge of insurance billing and claims processing procedures.
Familiarity with insurance terminology, codes, and regulations.
Strong attention to detail and accuracy in data entry and documentation.
Excellent communication and interpersonal skills with patients, colleagues, and external stakeholders.
Proficiency in using insurance billing software and EHR systems.

Responsibilities

Process insurance claims and verify coverage for patients' medical services.
Coordinate with insurance companies to obtain pre-authorizations and verify eligibility and benefits.
Review insurance documentation for accuracy and completeness, and ensure regulatory compliance.
Resolve insurance billing discrepancies and follow up on outstanding claims.
Communicate effectively with patients, company, and insurance representatives to address inquiries and concerns.
Maintain accurate and up-to-date records of insurance transactions and correspondence.
Collaborate with the administrative team to streamline insurance-related processes and improve efficiency.
Stay informed about changes in insurance regulations, policies, and procedures.