Head Waiter/ress

Caprice Holdings Ltd; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sexy Fish Dubai, a luxurious dining and entertainment destination in DIFC, is seeking a dedicated Head Waiter to lead the front-of-house team and oversee the dining experience. You will supervise staff, ensure exceptional service, and contribute to the venue's renowned hospitality standards.

Join us to manage guest inquiries, coordinate with management for events, train front-of-house colleagues, and maintain a welcoming, inclusive atmosphere in a fast-paced luxury setting.

Qualifications

• Proven experience as Head Waiter or similar front-of-house role in hospitality.
• Strong organizational, communication and interpersonal skills.
• Excellent problem-solving abilities and proactive operations mindset.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Familiarity with reservation systems and basic administrative tasks.

Responsibilities

• Oversee day-to-day dining operations and maintain high service standards.
• Supervise and mentor waitstaff, supporting a positive work environment.
• Handle guest inquiries and resolve concerns professionally and promptly.
• Collaborate with management to plan and execute private events.
• Assist in training and development for front-of-house staff.
• Monitor reservations and seating to optimize guest flow.
• Contribute to a welcoming and inclusive atmosphere for guests and staff.

Skills

Head Waiter experience

Leadership

Communication skills

Problem-solving

Organizational skills

Tools

Reservation systems

Job description

Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. As we prepare to redefine Dubai's nightlife experience, we are seeking passionate and skilled individuals to join us!

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.

Key Responsibilities:

• Oversee the day-to-day operations of the dining area, ensuring high service standards.
• Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Assist in training and development programs for front-of-house staff.
• Monitor reservation systems and seating arrangements to optimize guest flow.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

• Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Familiarity with reservation systems and basic administrative tasks.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.