Head Waiter, Cloud 22 - Atlantis The Royal

Kerzner International; Dubai; On-site; AED 167,000 - 234,000; Full time

Benefits offered by this job

Food & beverage privileges

Discounted Kerzner rates

Health insurance (including dental)

Annual flights home

Life insurance

Incentive program

Wellbeing and social initiatives

Job summary

Atlantis, The Royal in Dubai seeks a Head Waiter for Cloud 22 to lead front‑of‑house service, greet guests, and ensure the highest standards of dining with specialty knowledge of menus and promotions. You will monitor service quality and support colleagues to deliver exceptional experiences.

The ideal candidate has 2+ years in a similar role within a high‑volume restaurant, excellent communication, and a team‑oriented mindset.

Qualifications

• Minimum 2 years’ experience in a similar role.
• Experience in a high-volume restaurant.
• Excellent communication skills and a professional demeanor.

Responsibilities

• Greet guests as they are seated and establish a professional rapport to create a positive first impression.
• Be familiar with the full food and beverage menu, including promotions, and advise guests and colleagues on menu items.
• Monitor the consistency of dishes and beverages, escalate major issues to management and maintain service quality.

Skills

Communication skills

Team player

Multitasking

Customer service

Job description

Head Waiter, Cloud 22 - Atlantis The Royal ( 20557 )

A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About the role

As Head Waiter at Cloud 22, you will provide hands‑on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests. The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

About you

The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a high-volume restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.