Head of Recreation & Padel Operations

Dubai Golf; Dubai; Presencial; AED 300.000 - 420.000; Jornada completa

Descripción de la vacante

Emirates Golf Club in Dubai seeks a Head of Recreation to lead and develop our recreation and leisure portfolios, including Viya Padel across six venues. You will drive strategy, operations, and guest experiences while ensuring safety and commercial success.

Reporting to senior management, you will partner with departments to grow participation, revenue and member value, sustain high service standards, and build a high-performing team across multiple venues.

Formación

• Significant leadership experience in recreation, leisure, or private members’ clubs.
• Proven ability to manage multiple facilities and venues.
• Strong commercial awareness with budgets and profitability experience.
• Experienced in leading diverse operational teams.
• Excellent communication and stakeholder management skills.
• Solid understanding of sports programming, events and customer experience.
• Analytical mindset with comfort using data for decisions.
• Advantageous: UAE leisure/ sports market knowledge and padel familiarity.

Responsabilidades

• Lead day-to-day and strategic management of all recreation and leisure facilities.
• Maintain high standards of presentation, safety and customer service.
• Develop operating procedures, service standards and inspection routines.
• Collaborate with Facilities, Engineering, Housekeeping, Security, F&B, Marketing and Finance.
• Develop programmes to increase participation and member value.
• Oversee Viya Padel across six venues and 29 courts.
• Monitor revenue, bookings, programming, customer experience and performance.
• Drive occupancy and revenue through events, packages and targeted initiatives.
• Oversee tournaments, leagues, corporate events and community programmes.
• Identify growth opportunities and additional revenue streams.

Conocimientos

Recreation Management

Facility Leadership

Budget & Revenue

Team Leadership

Customer Experience

Stakeholder Management

Sports Programming

Data Analysis

Padel Knowledge

Descripción del empleo

Emirates Golf Club in Dubai seeks a Head of Recreation to lead and develop our recreation and leisure portfolios, including Viya Padel across six venues. You will drive strategy, operations, and guest experiences while ensuring safety and commercial success.

Reporting to senior management, you will partner with departments to grow participation, revenue and member value, sustain high service standards, and build a high-performing team across multiple venues.