Head of Operations — Strategy & Scale (Dubai)

keller Executive Search; United Arab Emirates; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading global firm in Dubai is seeking a Head of Operations to shape the operational strategy and drive measurable outcomes across the organization. The ideal candidate will have extensive experience in leading teams, managing budgets, and improving operational processes. This position aims to deliver impactful results through collaboration with executive leadership and stakeholders. Competitive remuneration and a dynamic work environment are offered.

Qualifications

• Proven experience in a senior operational role, preferably in a growing organization.
• Ability to build teams and drive performance through coaching and clear objectives.
• Strong understanding of operational KPIs and continuous improvement methodologies.

Responsibilities

• Define the Operations vision, roadmap, and annual operating plan aligned to business goals.
• Build and lead a high-performing Operations team; set clear objectives and coach managers.
• Own Operations KPIs and reporting; drive continuous improvement and operational excellence.
• Establish scalable policies, processes, and tooling for Operations across regions.
• Partner with executive leadership and cross-functional stakeholders to deliver outcomes.
• Manage budgets, vendors, and risk within the Operations portfolio.

Skills

Leadership

Strategic Planning

Budget Management

Cross-functional Collaboration

Data-driven Decision Making

Job description

This is a position within Keller Executive Search and not with one of its clients.

This senior position will lead Operations for Keller Executive Search in Dubai, United Arab Emirates, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.

Key Responsibilities:
- Define the Operations vision, roadmap, and annual operating plan aligned to business goals.
- Build and lead a high‑performing Operations team; set clear objectives and coach managers.
- Own Operations KPIs and reporting; drive continuous improvement and operational excellence.
- Establish scalable policies, processes, and tooling for Operations across regions.
- Partner with executive leadership and cross‑functional stakeholders to deliver outcomes.
- Manage budgets, vendors, and risk within the Operations portfolio.

[Arabic]
هذه وظيفة داخل شركة Keller Executive Search وليست لدى أحد عملائها.

بصفتك Head of Operations في Dubai, United Arab Emirates، تتولى هذه الوظيفة القيادية مسؤولية وضع الإستراتيجية وتحقيق نتائج قابلة للقياس عبر الوظيفة ذات الصلة. يتطلب الدور التعاون الوثيق مع القادة المعنيين ودفع التميز التشغيلي وتوسيع العمليات لدعم النمو.

المسؤوليات الرئيسية:
- وضع إستراتيجية متعددة السنوات وتحويلها إلى خطط ربع سنوية مع مؤشرات قياس واضحة.
- قيادة الفرق مع التركيز على التدريب والسلامة النفسية والأداء العالي.
- بناء آليات تشغيل قائمة على البيانات ولوحات معلومات ودورات تحسين مستمرة.
- إدارة الميزانيات والعلاقات مع الموردين والتفاوض على العقود.
- تصميم عمليات متوافقة مع القوانين المحلية والسياسات الداخلية.
- الشراكة مع الفرق المعنية لتنفيذ الأولويات.
- تمثيل الوظيفة أمام الإدارة العليا وتقديم تحديثات موجزة.