Head of Operations - SaaS & Payroll Growth

Mercans; Dubai; On-site; AED 300,000 - 500,000; Full time

Job summary

A leading company in the payroll and SaaS industry is seeking a Chief Operating Officer (COO) to oversee daily operations, develop strategic plans, and ensure customer success. The ideal candidate will have extensive experience in executive leadership, a solid understanding of business functions, and a proven track record of optimizing operational processes. This role demands strong leadership skills, strategic thinking, and the ability to drive efficiencies through automation and productivity improvements.

Qualifications

• 5 years experience in executive leadership positions, preferably in payroll outsourcing or SaaS.
• Demonstrated ability to influence effectively at all levels.

Responsibilities

• Oversee daily operations and ensure customer success.
• Develop and execute operational strategies for growth.
• Monitor performance metrics and implement improvements.

Skills

Leadership

Strategic Thinking

Decision Making

Data Analysis

Problem Solving

Education

Bachelor's Degree in Business Administration

Job description

A leading company in the payroll and SaaS industry is seeking a Chief Operating Officer (COO) to oversee daily operations, develop strategic plans, and ensure customer success. The ideal candidate will have extensive experience in executive leadership, a solid understanding of business functions, and a proven track record of optimizing operational processes. This role demands strong leadership skills, strategic thinking, and the ability to drive efficiencies through automation and productivity improvements.