Head of Data Science - Operations & Analytics

Al-Futtaim; Dubai; On-site; AED 320,000 - 540,000; Full time

Job summary

Al-Futtaim is seeking a Manager Data Science – Operations to join its Digital Technology and Customer Experience team in Dubai. You will lead AI and data science initiatives to lift operational efficiency and inform strategic decisions.

Responsibilities include delivering use cases across the business, building predictive models for pricing, maintenance and churn, and developing KPI dashboards. You will mentor data scientists and partner with cross-functional stakeholders.

Qualifications

• Strong hands-on experience in advanced statistics, machine learning, time series analysis, forecasting, regression, classification.
• Proficiency in Python, SQL, Databricks, and ML libraries such as scikit-learn, TensorFlow, PyTorch.
• 4–5 years of experience in customer analytics, finance analytics, operations analytics, or data science.
• Bachelor’s or master’s degree in computer science, Statistics, Data Science, or related field.

Responsibilities

• Deliver AI and data science use cases that improve operational performance across the business.
• Build and implement predictive models including price elasticity, residual value prediction, predictive maintenance, churn prediction, and anomaly detection.
• Develop KPI metrics and reporting systems using statistical process control and data visualization tools.
• Generate actionable insights through statistical analysis, hypothesis testing, and machine learning techniques.
• Work closely with cross-functional teams and business stakeholders to translate complex data into clear, practical recommendations.
• Lead and support data scientists to ensure timely delivery of high-quality analytics solutions.

Skills

Statistics

Machine learning

Time series

Forecasting

Regression

Classification

Clustering

Anomaly detection

Education

Bachelor’s or Master’s in CS/Statistics/Data Science

Tools

Python

SQL

Databricks

scikit-learn

TensorFlow

PyTorch

ARIMA/SARIMA

Prophet

NLP

MLOps

Git

Spark

Matplotlib

Seaborn

Plotly

Bokeh

Job description

Al-Futtaim is seeking a Manager Data Science – Operations to join its Digital Technology and Customer Experience team in Dubai. You will lead AI and data science initiatives to lift operational efficiency and inform strategic decisions.

Responsibilities include delivering use cases across the business, building predictive models for pricing, maintenance and churn, and developing KPI dashboards. You will mentor data scientists and partner with cross-functional stakeholders.