Head of Community Access & Inclusion

Zayed National Museum | متحف زايد الوطني; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Zayed National Museum seeks a senior leader to drive the accessibility and community engagement strategy, embedding universal design across exhibitions, services, and digital experiences while removing barriers for People of Determination, seniors, and diverse communities.

The role collaborates across departments, develops budgets and KPIs, and represents the museum in national and international accessibility forums, positioning the museum as a regional leader in inclusive culture.

Qualifications

• Demonstrated experience in developing and implementing accessibility strategies and inclusive programmes.
• Strong knowledge of universal design, disability frameworks, and accessibility standards.
• Proven ability to co-create programmes with disability-led organisations and communities.
• Experience leading cross-functional projects with budgets, procurement, and partnerships.
• Fluency in Arabic and English is required; additional languages are an advantage.
• Experience in museums, heritage, or cultural education settings.

Responsibilities

• Lead development and implementation of accessibility and community engagement strategies and policies.
• Develop annual operational plans, KPIs, budgets, and performance measures.
• Manage section personnel, recruitment, performance management, coaching, and development.
• Oversee planning, delivery, evaluation and continuous improvement of programmes.
• Ensure monitoring, reporting, and evaluation of outcomes and impact.
• Represent the museum in accessibility, inclusion, and community engagement matters locally and internationally.

Skills

Accessibility strategy development

Community engagement

Stakeholder management

Cross-functional leadership

Bilingual Arabic/English

Education

Bachelor's degree (required)

Master's degree preferred

Job description

Zayed National Museum seeks a senior leader to drive the accessibility and community engagement strategy, embedding universal design across exhibitions, services, and digital experiences while removing barriers for People of Determination, seniors, and diverse communities.

The role collaborates across departments, develops budgets and KPIs, and represents the museum in national and international accessibility forums, positioning the museum as a regional leader in inclusive culture.