Head of Coffee Operations & Brand Growth
Americana Restaurants
Sharjah
On-site
AED 60,000 - 120,000
Full time
12 days ago
Job summary
A leading restaurant chain is seeking an experienced Operations Manager to oversee Peet’s Coffee locations in Sharjah, UAE. You will lead a team, drive sales and operational excellence, and ensure consistent guest experiences. Ideal candidates will have at least 7 years of relevant experience, possess strong leadership capabilities, and be fluent in both English and Arabic. This position offers a chance to impact brand performance positively and cultivate a high-performing team.
Qualifications
- Minimum 7 years of experience in food & beverage operations, ideally with a premium coffee or café brand.
- Proven track record in leading multi-unit teams, driving profitability, and enhancing guest experience.
Responsibilities
- Oversee day-to-day operations across all assigned Peet’s Coffee locations.
- Drive achievement of sales, EBITDA, and performance targets.
- Conduct regular café visits to assess product quality and guest experience.
- Lead, mentor, and develop Area Managers and Store Leaders.
- Finalize and manage annual business and sales budgets.
Skills
Strong business acumen
Analytical ability
Excellent command of MS Office
Fluent in English
Fluent in Arabic
A third language
Education
Bachelor’s degree in Business, Hospitality, or a related field
Postgraduate studies in Business or FMCG Management
Tools
Operational reporting tools
A leading restaurant chain is seeking an experienced Operations Manager to oversee Peet’s Coffee locations in Sharjah, UAE. You will lead a team, drive sales and operational excellence, and ensure consistent guest experiences. Ideal candidates will have at least 7 years of relevant experience, possess strong leadership capabilities, and be fluent in both English and Arabic. This position offers a chance to impact brand performance positively and cultivate a high-performing team.