Head Bartender - Casea 101

Kerzner International Management; Dubai; On-site; AED 223,200 - 357,120; Full time

Job summary

One&Only The Palm is seeking a Head Bartender to lead the bar team at the luxury resort in Dubai. You will oversee beverage preparation, bar operations and service quality, ensuring accuracy and speed while maintaining creativity and guest satisfaction.

Ideal candidates have 1–2 years of experience in a 5-star hotel or upscale bar, excellent English, strong knowledge of beverage service standards and mixology basics, and the ability to build rapport with a diverse guest profile.

Qualifications

• 1–2 years of experience in a 5-star hotel, resort, or upscale bar environment.
• Strong knowledge of beverage service standards and mixology basics.
• Excellent English communication and ability to engage diverse high-profile guests.

Responsibilities

• Lead the bar team to deliver accurate and speedy beverage service.
• Oversee beverage preparation, bar operations and stock management.
• Ensure high standards of creativity, consistency and guest satisfaction.

Skills

Beverage service

Mixology basics

Guest relations

Job description

Head Bartender - Casea 101 (20043)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Head Bartender to join Food & Beverage team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort's success, and your role goes beyond crafting exceptional beverages for our guests. As a Head Bartender, you will lead the bar team in creating a warm, engaging, and energetic atmosphere while ensuring a seamless bar experience for every guest. You will oversee beverage preparation, bar operations, and service quality, maintain high standards of creativity, consistency, and guest satisfaction while upholding our company's core values.

Key Duties and Responsibilities

• Complete Stock orders at the end of evening shift.
• Monitor that all drinks made adhere to the recipes and are to the standard of the resort.
• Responsible for serving beverages to the guests according to the One&Only standards with emphasis on accuracy and speed.
• Responsible for mixing all types of drinks and cocktails based on standardized recipes.
• Responsible for the proper storage and safety of all the stocks in the bar.
• Responsible for the cleanliness and maintenance of the bar area, chillier, fringes, bar floor, storage areas and all equipment and tools inside the bar.
• Perform other tasks assigned by the Manager which leads to guest satisfaction and profit for the Hotel.
• Prepare Daily Bar Inventory and the Inter-Transfer Report.
• Breakage/ Spoilage/ Spillage Report, Full Bottle Sales Report, Daily operating equipment inventory for the bar.
• Prepare Beverage Supplies, Operating Supplies and Food Supplies Requisition for the Bar.
• Maintain bar stock according to established par stock level and arranges requisitioned items according to the appropriate storage condition of the specific wines and spirits.
• Maintain adequate bar supplies such as napkins, straws, cocktail picks, etc., arrange them neatly in the assigned areas.
• Maintain sufficient supply of ice in the ice bins for service hours.
• Maintain sufficient supplies of linen, rags, bar mats, etc., required in the bar.
• Receive payment from guests and handle cashiering tasks when assigned in Outlets with self-cashiering like Pool Side.
• Account for the sales of the outlet in the shift assigned.
• Validate guest orders in the guest check and compete for the total sales.
• Prepare the Food and Beverage Cashier’s report for the outlet ensuring that the recorded sales and the amount of cash in the cash box tallies.
• To be responsible for turning over the sales and the report for the day to the Head Cashier.
• Maintain clean and sufficient operating equipment such as glassware, bar tools and equipment, chinaware, etc., required for service hours in the bar.
• Handle the orderly stocking of glassware and ensure adequate stock and inventory is maintained.
• Conduct monthly inventory of the operating equipment in the bar.
• Check and control the temperature of the bar chillier and wine chillier.
• Mix and prepare alcoholic and non-alcoholic drinks according to the standardized recipes of the drinks.
• Set up the bar according to standard countertop set-up before service hours.
• To be responsible for the preparation of all mise-en-place before the service hours.
• Prepare sugar syrup required for drink preparation.
• Prepare fruit juices required for mixing cocktails.
• Serve the different types of wine according to the appropriate standards.
• Store the wine appropriately and control the temperature of the storage area
• Perform the sequence of service, like all the other service attendants.
• To be capable of suggestive selling to boost the sales of wines and spirits in the bar.
• Communicate with the guest in selling the products and service of the outlet.
• Establish and maintain good relations with co-colleagues within the department and with other departments.

A suitable candidate should have 1-2 years of experience in a 5-star hotel, resort, or upscale bar environment, with strong knowledge of beverage service standards, mixology basics, and bar operations. The candidate must demonstrate excellent personal presentation, strong interpersonal skills, and the ability to build positive rapport with a diverse and high-profile clientele. should be a dynamic team player, committed to delivering exceptional guest service and creating a welcoming, energetic bar atmosphere. Excellent English communication skills are required, and proficiency in an additional language is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

We Thank You for your interest at Kerzner -One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.