HC Manager – Human Capital

PricewaterhouseCoopers; Dubai; On-site; AED 260,000 - 480,000; Full time

Job summary

PwC Dubai is seeking an experienced HR practitioner who will act as HC business partner to Partners, Directors and staff, delivering high‑quality HR solutions within a professional services environment.

The role leads a small team and manages operational HC services with finance and regional IFS groups, advising country leadership on reward, performance management, L&D and employee relations under the Middle East HC strategy.

Qualifications

• Broad experience of HR policy and legal experience.
• Good consulting and relationship management skills.
• Credibility to work with senior people.
• Ability to match business priorities to people strategies and actions.
• Specific technical expertise: Word, Excel and PowerPoint.

Responsibilities

• HC business partner to Partners, Directors and staff in PwC Dubai office.
• Manage the operational HC service for the business with finance and regional IFS groups.
• Manage the HC administrators/officers in both offices to ensure operational support is delivered effectively.
• Facilitate the management and organisation of local support staff and secretarial groups for the office partner in charge.
• Advise Country leadership on reward, performance management, L&D, and employee relations.
• Develop, facilitate and maintain a development culture by coaching line managers in feedback and appraisal skills and in delivering messages.
• Assist the local office co-ordinator to manage local support staff and secretarial groups.

Skills

Performance management

Employee relations

Relationship management

Coaching and mentoring

Computer literacy

Education

HR Masters or CIPD

Tools

Word

Excel

PowerPoint

Job description

Responsibilities:

• HC business partner to Partners, Directors and staff in PwC Dubai office.
• Manage the operational HC service for the business working with finance and other regional IFS groups.
• Manage the HC administrators/officers in both offices to ensure operational support is delivered effectively and efficiently.
• Facilitate the management and organisation of local support staff and secretarial groups on behalf of the office partner in charge.

Advise Country leadership on:

• Reward
• Performance management
• Implementation of regional and local L&D
• Employee relations
• Manage the delivery of these areas in the context of the Middle East HC strategy and using regional HC support and systems and local HC administrator/officer level support.

Develop, facilitate and maintain a development culture by:

• Advising line managers (Team Leaders, Directors and Partners) in the performance management of their staff (coaching them in feedback and appraisal skills, in delivering positive and tough messages) to make people management an ongoing process.
• Encouraging and coaching Partners, Directors and staff to use the PwC Development framework to build PwC Experience skills and culture.
• Assisting the local office co-ordinator to facilitate the management and organisation of local support staff and secretarial groups on behalf of the office partner in charge.

The Dubai office is looking for an experienced HR practitioner with a proven track record in delivering high-quality HR solutions within a professional services environment. The successful candidate will be a self-starter with experience of managing a small team within an exciting environment that is continuing to grow. As a result, this candidate will be able to deal with the ambiguity of a changing landscape whilst continuing to contribute to and deliver on a number of strategic and operational objectives.

Work experience would have demonstrated:

• A proven track‑record in understanding the business and influencing the business in HC and people objectives.
• Broad experience of HR policy and legal experience
• Good consulting and relationship management skills
• Credibility to work with senior people
• Ability to match business priorities to people strategies and actions
• Specific technical expertise: Computer literate, particularly with Word, Excel and Powerpoint

The jobholder would typically be professionally qualified (eg. to HR Masters, UK CIPD or equivalent), possibly also having studied to postgraduate level in business, organisational/people development.

Specific skills required:

HR technical skills: performance management, ER, training delivery

Specific competencies:

• Good interpersonal skills and ability communicate/ manage up the way;
• Quickly build and maintain relationships;
• Coach and develop team;
• Pragmatic and reasoned thinker who is driven by delivering a superior client service and is focused on solving problems.

About The Company

PwC firms help organizations and individuals to create the value they’re looking for. We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services.. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network. In our 3 key areas of business or ‘Lines of Service’ – Assurance, Tax, and Advisory – we work with our clients from business start ups to the world’s leading organizations – to measure, protect and enhance the things that matter most to them. We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow. PwC Middle East Region is part of what we call the ‘Central Cluster’ and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine. PwC has been established in the region for over 40 years, we already employ over 2500 people and we are on course to become the Middle East number one professional service firm