Hands-On AI Video Analytics Support Engineer

Peskind Executive Search; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

A technology recruitment firm is seeking a Support Engineer to work directly with customers in Dubai. The role involves installing and maintaining advanced AI-driven solutions, ensuring smooth deployments while requiring strong problem-solving skills and effective communication. Applicants should have at least 2 years in a customer-facing role and hands-on experience with Linux/Unix. Familiarity with APIs and programming knowledge are preferred.

Qualifications

• 2+ years in a customer-facing technical role.
• 2–3 years of hands-on Linux/Unix experience.
• Strong communication and presentation skills in English.

Responsibilities

• Install, configure, administer, and maintain customer deployments.
• Train customers on best practices and product features.
• Troubleshoot complex software issues.

Skills

Customer-facing experience

Strong problem-solving skills

Effective communication

Hands-on Linux/Unix experience

Familiarity with APIs

Knowledge of Docker/Kubernetes

Education

Bachelor’s in Computer Science or Engineering

Tools

Postman

Salesforce

Job description

A technology recruitment firm is seeking a Support Engineer to work directly with customers in Dubai. The role involves installing and maintaining advanced AI-driven solutions, ensuring smooth deployments while requiring strong problem-solving skills and effective communication. Applicants should have at least 2 years in a customer-facing role and hands-on experience with Linux/Unix. Familiarity with APIs and programming knowledge are preferred.