Guest Service Agent

Confidential; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a highly organized Guest Service Representative. Responsible for front desk services, administrative tasks, and ensuring guest satisfaction, the ideal candidate should possess excellent people skills. The role includes greeting guests, managing check-ins and check-outs, and providing information. Interested candidates should send their CV via WhatsApp.

Responsibilities

• Greeting guests upon arrival and making them feel welcomed.
• Administering check‑ins and check‑outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Coordinating with bell service and staff management.
• Being a source of information to guests on various matters.

Job description

We are looking for highly organized candidates with excellent people skills for the position of a Guest Service Representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.

Responsibilities

• Greeting guests upon arrival and making them feel welcomed.
• Administering check‑ins and check‑outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Coordinating with bell service and staff management.
• Being a source of information to guests on various matters such as transport and restaurant advice.

Send CV to WhatsApp: [phone]