Guest Reservations Specialist | Elevate Loyalty & Revenue

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah is looking for a dedicated professional to manage room reservations and ensure exceptional guest service. You will attract guests, handle reservations, and maintain relationships with bookers while promoting loyalty programs. Candidates should excel in communication and have strong organizational skills. This full-time role does not offer remote work options.

Responsibilities

• Handle all incoming and outgoing room reservation requests.
• Maintain good commercial relationship with guests and agencies.
• Manage guest complaints professionally and satisfactorily.

Job description

A leading hotel chain in Ras al-Khaimah is looking for a dedicated professional to manage room reservations and ensure exceptional guest service. You will attract guests, handle reservations, and maintain relationships with bookers while promoting loyalty programs. Candidates should excel in communication and have strong organizational skills. This full-time role does not offer remote work options.