Guest Relations Hostess

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated individual for a full-time position. Candidates should have at least one year of experience in a similar role, preferably in a 4 or 5-star hotel. Good communication skills and a degree in hospitality management are essential. The role emphasizes excellent guest service and maintaining high standards in all interactions.

Qualifications

• At least one year experience in the same position.
• 4 or 5 stars hotel experience is preferred.

Responsibilities

• Promote efficiency and high standards of social skills.
• Ensure good interdepartmental relations.
• Establish and maintain good public relations.
• Display a pleasant manner and positive attitude.
• Be available for guests at all times.
• Demonstrate pride in personal appearance and commitment.
• Provide sincere and enthusiastic service.

Skills

Good communication skills

Education

Graduate of hospitality management

Job description

Responsibilities

• To promote efficiency confidence courtesy and an extremely high standard of social skills
• To generally promote and ensure good interdepartmental relations
• Establish promote and maintain good public relations and enhances sales for the hotel at every opportunity
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
• Be available for guests at all times
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To take time and get to know the guests and to be committed to service excellence.
• To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.
• To take time and get to know the guests and to be committed to service excellence.
• To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.

Qualifications

• At least one year experience in the same position
• 4 or 5 stars hotel experience is preferred
• Good communication skills
• Graduate of hospitality management

Additional Information

Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.

Remote Work

No

Employment Type

Fulltime