Guest-Focused F&B Server – Belgian Café Service

Careers at UAE; Dubai; On-site; Full time

Job description

F&B Server – F&B Service – Belgian Cafe – Crowne Plaza® Hotel Dubai Festival City

A little taste of your day-to-day:

• Provides customer service in accordance to standard operating procedures
• Clears and sets up tables
• Anticipates guests needs by following service behaviour
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Executes cash handling and banking procedures
• Establish and assist staff in cash security procedures, if required
• Assists in the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures

What we need from you:

• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.