Guest Experience Waitstaff — Fast-Paced, Friendly Service

The Cove Rotana Resort - Franchised; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality establishment in Ras al-Khaimah is looking for a friendly and customer-oriented Waiter/Waitress to join their team. The role involves taking orders, serving food and beverages, and ensuring a positive dining experience. Ideal candidates should have experience as a Waiter/Waitress and possess excellent customer service skills. This position requires strong communication abilities and the capability to work in a fast-paced environment.

Qualifications

• Proven work experience as a Waiter/Waitress.
• A good command of English and additional skills in guest service are essentials.

Responsibilities

• Greet and seat customers.
• Present menus and take orders.
• Serve food and beverages.
• Upsell additional products when appropriate.
• Prepare bills and process payments.
• Maintain cleanliness and tidiness in the dining area.
• Handle any customer inquiries or complaints.

Skills

Excellent customer service skills

Strong communication abilities

Ability to work in a fast-paced environment

Attention to detail

Good teamwork skills

Ability to multi-task

Knowledge of food and beverage menus

Problem-solving skills

Ability to remain calm under pressure

Basic math skills for handling payments

Education

Diploma/degree in hospitality or vocational training in food & beverage

Job description

A prominent hospitality establishment in Ras al-Khaimah is looking for a friendly and customer-oriented Waiter/Waitress to join their team. The role involves taking orders, serving food and beverages, and ensuring a positive dining experience. Ideal candidates should have experience as a Waiter/Waitress and possess excellent customer service skills. This position requires strong communication abilities and the capability to work in a fast-paced environment.