Guest Experience & Ticket Sales Associate

MIRAL; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading leisure company in the United Arab Emirates is seeking a guest services representative. This role involves welcoming guests, selling tickets, and providing exceptional service to enhance the guest experience. Candidates should have strong customer service skills and experience managing cash transactions. An ability to handle guest inquiries and resolve issues is essential. The position requires working outdoors in varying weather conditions.

Qualifications

• Experience in a guest-facing role in the leisure or hospitality industry.
• Ability to manage cash transactions accurately.
• Strong communication skills to engage with diverse guests.

Responsibilities

• Welcome guests in a friendly manner.
• Sell tickets and manage cash transactions.
• Provide information about rides and attractions.
• Manage queue lanes efficiently.

Skills

Customer service skills

Cash handling

Communication skills

Problem-solving

Tools

Point of Sale (POS) system

Job description

A leading leisure company in the United Arab Emirates is seeking a guest services representative. This role involves welcoming guests, selling tickets, and providing exceptional service to enhance the guest experience. Candidates should have strong customer service skills and experience managing cash transactions. An ability to handle guest inquiries and resolve issues is essential. The position requires working outdoors in varying weather conditions.