Guest Experience Support Specialist - F&B

W Hotels; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Service Support Expert to help ensure smooth food and beverage operations. You will support service staff, assist in setting tables, cleaning work areas, and replenishing supplies while upholding safety, policy, and appearance standards.

This non-management, on-site role emphasizes professional communication, turning guest interactions into memorable experiences. Prior F&B exposure is preferred; HS diploma required, with no supervisory duties expected.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables, assist the kitchen, or clean work areas and replenish supplies to ensure smooth food and beverage operations.
• Read and visually verify menu information and manage items on the service floor.
• Move, lift, carry, push, pull and place objects up to 25 pounds without assistance and up to 50 pounds with assistance; reach overhead and below the knees as needed.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Dubai is seeking a Guest Service Support Expert to help ensure smooth food and beverage operations. You will support service staff, assist in setting tables, cleaning work areas, and replenishing supplies while upholding safety, policy, and appearance standards.

This non-management, on-site role emphasizes professional communication, turning guest interactions into memorable experiences. Prior F&B exposure is preferred; HS diploma required, with no supervisory duties expected.