Guest Experience Expert – Food & Beverage

W Hotels; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

W Hotels Dubai is seeking a Guest Service Expert to deliver an exceptional dining experience and assist guests with service operations. This role emphasizes hospitality, teamwork, and adherence to standards in a luxury environment.

As a full-time, non-management position, you will interact with guests, support the kitchen and service team, and uphold the brand's commitment to outstanding service while maintaining professional presentation.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables and assist guests with menu readouts and specials.
• Communicate with the kitchen and serving staff to ensure timely service.
• Interact with guests to deliver a memorable dining experience.
• Move, lift, and arrange items, maintain cleanliness of work areas and maintain professional appearance.

Education

High school diploma or GED

Job description

W Hotels Dubai is seeking a Guest Service Expert to deliver an exceptional dining experience and assist guests with service operations. This role emphasizes hospitality, teamwork, and adherence to standards in a luxury environment.

As a full-time, non-management position, you will interact with guests, support the kitchen and service team, and uphold the brand's commitment to outstanding service while maintaining professional presentation.