Guest Experience Specialist

Luxury Collection; Dubai; On-site; AED 140,000 - 200,000; Full time

Job summary

Luxury Collection is seeking a Guest Experience Expert to support guests throughout their stay with proactive service and local insights. You will be empowered to move about the property, assist with requests, process operations, and contribute to memorable experiences across our Luxury Collection hotels.

The role emphasizes professional appearance, discretion, and adherence to company policies. Candidates should be prepared for a hands-on, active position in a luxury hospitality setting.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Guest Experience Experts take initiative to deliver a wide range of services that guide guests through their entire stay.
• Handle operational needs, address guest requests, complete reports, and share highlights of the local area.
• Maintain a safe, confidential, and professional work environment; uphold policies and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

Luxury Collection is seeking a Guest Experience Expert to support guests throughout their stay with proactive service and local insights. You will be empowered to move about the property, assist with requests, process operations, and contribute to memorable experiences across our Luxury Collection hotels.

The role emphasizes professional appearance, discretion, and adherence to company policies. Candidates should be prepared for a hands-on, active position in a luxury hospitality setting.