Guest Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 36,000 - 60,000; Full time

Job summary

Edition Hotels in Abu Dhabi is seeking hospitality professionals to deliver exceptional guest service in a luxury setting. You will serve food and beverages, answer menu questions, and coordinate with the kitchen to meet guests’ needs.

Join a team that values professional appearance, attentiveness, and teamwork in a high-end hotel environment. Experience in hospitality and a commitment to service excellence are preferred.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience preferred.
• No supervisory experience required.
• License or Certification: None.

Responsibilities

• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, wait times, and special requests.
• Record transactions in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each course and beverage.
• Maintain cleanliness of work areas, china, glassware, and related items.
• Complete closing duties and restock as needed.
• Present and process payments accurately to guests.

Education

High School Diploma or GED

Job description

Edition Hotels in Abu Dhabi is seeking hospitality professionals to deliver exceptional guest service in a luxury setting. You will serve food and beverages, answer menu questions, and coordinate with the kitchen to meet guests’ needs.

Join a team that values professional appearance, attentiveness, and teamwork in a high-end hotel environment. Experience in hospitality and a commitment to service excellence are preferred.