Guest Experience & Rooms Division Leader

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Rooms Division Manager to oversee all aspects of front-of-house and guest services operations. The ideal candidate will have at least 5-7 years of experience in Rooms Division, including 3-4 years in a managerial role. Strong leadership, communication skills, and experience with PMS systems are essential. This is a full-time position with no remote work offered.

Qualifications

• Minimum of 5-7 years of experience in Rooms Division.
• At least 3-4 years in a managerial role.
• Previous experience in Front Office or Housekeeping management is highly advantageous.

Responsibilities

• Oversee all aspects of front-of-house and guest services operations.
• Ensure seamless guest experience.
• Manage Front Office, Housekeeping, and Security.

Skills

Strong leadership and interpersonal skills

Excellent communication and problem-solving abilities

Proficiency in PMS systems (e.g. Cloud Opera)

Sound knowledge of guest service standards and operational procedures

Strong financial/commercial acumen and budgeting knowledge

Passion for quality and results-driven

Ability to work under pressure and in a multicultural environment

Fluency in English

Education

Bachelor's degree in Hospitality Management or related field

Job description

A leading hospitality company in Dubai is seeking a Rooms Division Manager to oversee all aspects of front-of-house and guest services operations. The ideal candidate will have at least 5-7 years of experience in Rooms Division, including 3-4 years in a managerial role. Strong leadership, communication skills, and experience with PMS systems are essential. This is a full-time position with no remote work offered.